Essentials is a practical maintenance plan for teams that need baseline protection and stability without overpaying for features they do not need. It is built to keep your WordPress environment current and dependable. We prioritize fast stabilization, clear communication, and practical implementation guidance your team can use immediately.
Most engagements start with Core update and plugin/theme maintenance cadence. We target failure patterns such as Missed updates and plugin drift over time, then verify the critical business path before handoff.
Best Fit
Small sites that need reliable upkeep, update discipline, and light technical oversight.
What This Service Fixes
Missed updates and plugin drift over time.
Slow issue response for routine maintenance items.
Inconsistent basic site health practices.
Lack of clear maintenance ownership.
What We Do
Core update and plugin/theme maintenance cadence.
Routine health checks and baseline issue review.
Minor maintenance tasks within plan scope.
Monthly service summary and next-step recommendations.
Escalation guidance when issues exceed plan scope.
Access Required
To complete this service, we may need secure access details for the systems involved in your issue.
WordPress admin and hosting access.
Plugin license/update access where needed.
Primary technical contact for approvals.
Use secure intake for credentials. Do not send credentials in normal email threads.
Scope And Delivery Notes
This is a flat-rate service with defined scope. If we discover additional work outside scope, we will explain options clearly before any extra work is started.
Monthly WordPress maintenance plus 2 hours of included development time and same-day response. $199/month.
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outsourcing:false,
ticketQueues:false,
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scope: ['defined', 'delivered']
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// Flat rate. Real work.
Done by People Who Do This Every Day
We don't route your request through a help desk and hope a contractor figures it out. The person diagnosing your site is the person who fixes it - someone who has seen the same error hundreds of times and knows exactly what it means.
That's why our turnaround is fast. We're not starting from scratch on every job. We have patterns, tooling, and deep experience built around the specific failures WordPress, Shopify, MySQL, and email infrastructure throw at businesses.
We build and run our own software products on the same infrastructure we service for clients. When we say we know server setup, database optimization, and email authentication - it's because we do it for ourselves first.
✓Emergency diagnosis in hours, not days
✓No re-explaining your problem to a new person
✓Same engineer from first contact to resolution
✓We've already fixed this problem before
Same-day isn't a promise we make - it's how we work.
❌
Hourly Billing
• You pay while they diagnose
• Estimates become invoices
• "Scope creep" is extra
• Open-ended timeline
✓
M Media Flat Rate
• Price listed before you buy
• Defined scope, delivered
• Same-day on emergencies
• Written explanation included
Flat-Rate Pricing. No Billing Surprises.
Hourly support sounds reasonable until the invoice arrives. Every service we offer has a fixed price listed before you buy. No estimates that balloon, no "it took longer than we thought," no open-ended engagement.
You pay the listed price. We do the defined work. That's the whole agreement.
Scope is defined per service. If your situation is more complex than what's covered, we tell you upfront before charging anything extra. You are never surprised at the end.
✓Price posted on every service before you buy
✓No hourly rate compounding while we diagnose
✓If scope changes, we say so before proceeding
✓Written summary of work included at no extra charge
