Email Deliverability Audit

Your emails may be landing in spam right now and you would never know it. We run a full deliverability check – SPF, DKIM, DMARC, MX, PTR, and a sweep across 41 major blacklists – then deliver a plain-English report that tells you exactly what is broken and how to fix it.

This audit is built for teams that rely on email for sales, support, billing, and transactional operations. We validate sender alignment, reputation risk, and routing behavior across your active send paths, then hand off a prioritized remediation plan your team can execute immediately.

What You Get

  • SPF, DKIM, and DMARC validation
  • MX and PTR record verification
  • 41-list blacklist sweep
  • Written fix plan included
  • Delivered within 1 business day

Access Required

DNS provider access or change path, email platform details, and sample sending context. Use secure intake for credentials, not normal email threads.

Scope And Delivery Notes

This is a flat-rate service with defined scope. If we discover additional work outside scope, we will explain options clearly before any extra work is started.

Hourly Billing
  • • You pay while they diagnose
  • • Estimates become invoices
  • • "Scope creep" is extra
  • • Open-ended timeline
M Media Flat Rate
  • • Price listed before you buy
  • • Defined scope, delivered
  • • Same-day on emergencies
  • • Written explanation included

Flat-Rate Pricing. No Billing Surprises.

Hourly support sounds reasonable until the invoice arrives. Every service we offer has a fixed price listed before you buy. No estimates that balloon, no "it took longer than we thought," no open-ended engagement.

You pay the listed price. We do the defined work. That's the whole agreement.

Scope is defined per service. If your situation is more complex than what's covered, we tell you upfront before charging anything extra. You are never surprised at the end.

Price posted on every service before you buy
No hourly rate compounding while we diagnose
If scope changes, we say so before proceeding
Written summary of work included at no extra charge
Tier 1 Support Scripts
Ticket Escalation Chains
Offshore Handoffs
Your Site, Fixed Today

No Ticket Queues. No Outsourcing. No Runaround.

We don't run a help desk. We don't route tickets to contractors. We don't auto-close requests after 72 hours of silence. When you contact us about a broken site, a real person with real context handles it.

Corporate support theater wastes time. The back-and-forth of "have you tried clearing your cache" while your checkout is down and orders aren't completing is a problem we don't create. We cut straight to diagnosis.

We fix it. We explain it. We're done.

Same-day resolution on emergency services isn't aspirational - it's the expectation we set because it's the one we meet. Every emergency service comes with a written explanation of what caused the problem and what we did to resolve it.

No ticket numbers, no escalation chains
No "have you tried restarting" when the error is clear
No holding your site while we sort out billing
No auto-close after 72 hours of silence